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In a previous article, we discussed communication’s training (or lack thereof) and how it translates from day one instructions to a probie, all the way up to a battalion chief sounding like a goof on the radio. We’ve all heard the radio reports that make you cringe,...

There is no denying that any aspect of emergency services is stressful. Some responders may not recognize dispatchers as being part of the 911 link but in the dispatch community we are often referred to as “the first, first responder”. Many things differ about the...

Why do you need to tour your PSAP( Public Safety Answering Point) also know as your dispatch center? You can never truly understand someone’s job unless you have had the chance to experience it first hand. Your fire department may have a program where people can do...

Often times there exists a lack of communication with, or within, a communications center. When we have a miscommunication with a sales associate on a clothing purchase or with a fast food order we maybe displeased with the service or product you receive, but we go about our day....

The use or non-use of ventilation in structure fires has been debated for many years. Is it important? When do we need to vent? Do we vent first or stretch the attack line first? Who has time for that? The questions and opinions go on forever. In order to make educated decisions...

By: Michael R. Rehfeld – FireFighterToolbox.com Over the years, fire suppression operations and fire ground tactics have focused primarily on putting the wet stuff on the red stuff. Appropriately so, one would guess. In reality the fire only goes out in one of two ways, it...